Case study: Using LEGO SERIOUS PLAY in a multi-cultural, multi-lateral stakeholder engagement context
GIZ/PAKLIM and DANIDA/EINCOPS are development cooperation programmes respectively funded by the German and Danish governments, supporting the Indonesian government in its efforts to address issues related to climate change, particularly through improving energy efficiency, thereby reducing greenhouse gas emissions.
Many institutions in Indonesia are also involved in mitigating climate change effects. Apart from Denmark and Germany, a number of international donors including AUSAID, USAID, AFD (France), IFC/World Bank, JICA (Japan), and the Dutch development agency. In addition, a few professional development and certification organisations are promoting competing Energy Management standards. Academic and research establishments are also conducting programmes to further knowledge about the causes, impacts, and mitigation approaches for greenhouse gas emissions. All these parties, depending on the exact nature of their activities deal with a variety of government ministries: Strategic Planning, Finance, Environment, Industry, Energy, and Education, to name a few. All of these institutions are typically seeking recognition for their own work and are reluctant to recognise the value of the contribution of others.
Previous attempts to document all of these activities have resulted in partially-completed tables in Microsoft Word or Excel, quickly obsolete.
When Dr. Joyce Miller, certified LSP facilitator, took over the leadership of the GIZ/PAKLIM’s Industry Component, she knew that an LSP-powered workshop would help to develop a clearer vision of what each actor was doing, and with luck, it would create a dynamic for community building and collaboration, rather than reinforcing the prevailing one of competition. Moreover, she suggested that the workshop itself be seen as a demonstration of a collaboration between GIZ and DANIDA. As Joyce wished to contribute fully to the proceedings and get to experience LSP as a participant for a change, I was asked to design and facilitate the workshop.
The GIZ/PAKLIM-DANIDA/EINCOPS Stakeholder Workshop on Energy Efficiency was held at the Méridien Jakarta Hotel on 21 November 2011. A last-minute change in rooms (requested by the hotel to accommodate another client) meant that some of the participants were a little confused, but this venue, which was on the same floor as already communicated, gave us some extra space, which definitely made the facilitation of the workshop easier.
No one, apart from Joyce and one colleague on the PAKLIM side, knew anything of the methodology or the process.
The workshop ran according to the following programme:
|Developing a Collaborative Environment
To help build up communication and trust in working together, the initial phase of the programme introduced participants to the various building blocks of the methodology (construction, metaphor, story-telling, imagination) through a combination of hands-on exercises, which set participants at ease and created a lot of energy and willingness to participate in the substantive discussions that followed.Picturing the future of Indonesian Energy Efficiency
From this basis, participants were asked to develop a common vision of the Ideal World of Energy Efficiency Development in 2025. The subject was sufficiently vague and placed in the future to free participants from a need to adopt a particular position or point of view representing any particular organisation. The vision for the Ideal World was then enriched with factors and conditions that could be perceived as opportunities or threats to this Ideal World.
Gaps and Synergies
Brainstorming and Commitment to Next Steps
Wrap-up and close
The workshop ran smoothly all day. There were occasions when I was reluctant to halt discussions, such as the conversations about the characteristics of an Energy Manager and an Energy Auditor. Yet it was necessary to move the assembled company through to a situation by the end of the day where they had a clear sense of collaboration amongst themselves and had identified concrete actions with specific people committed to overseeing their execution.