This very useful material was prepared by Lorenzo Cantoni, Marco Faré and Elisabetta Frick of Università della Svizzera italiana (University of Lugano, Switzerland) in May 2011 and it was uploaded to the webatelier.net website, which sadly no longer functions. Since the document was originally published as Open Source, I have made it freely available here.
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[…] Lorenzo Cantoni, Marco Faré, Elisabetta Frick. URL: User Requirements with Lego. Ver. 1.0. May 2011. Pdf, ~1.5 MB.You can download for free the guide from here: URL Handbook or from here: https://seriousplaypro.com/2019/06/26/user-requirements-with-lego/ […]