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Eli De Friend

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@defriend

I was just referring back to a workshop I ran in South Africa for the Good Financial Governance programme of GIZ (German International Cooperation) and saw that they have written quite a nice summary. While we didn’t use LSP for the whole workshop, it is nice for once to see the client explicitly appreciating the use of the methodology […] View
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  • Profile picture of Eli De Friend

    Eli De Friend replied to the topic LSP Practitioners in Wales, UK? in the forum Group logo of Serious Play ForumSerious Play Pro Forum 11 years, 5 months ago

    Hi Bruce,
    While Jens has been closely attached to the LEGO SERIOUS PLAY community for about ten years now and both he and Katrin Elster, who is a co-organiser of Play4Agile, are certified LSP facilitators, there is no guarantee that everything that Jens and Katrin introduce to the Agile community under the brand name Strategic Play is necessarily…[Read more]

  • Profile picture of Eli De Friend

    Eli De Friend replied to the topic LSP Practitioners in Wales, UK? in the forum Group logo of Serious Play ForumSerious Play Pro Forum 11 years, 5 months ago

    BTW, I’m not suggesting that you can’t or shouldn’t use LSP in an Agile project. Far from it. In fact, the more people using LSP, the merrier. My concern is related to branding and quality. How can an honest client with a certain budget ensure that his or her funds achieve the intended objectives, if there is no guarantee on what is being…[Read more]

  • Profile picture of Eli De Friend

    Eli De Friend replied to the topic LSP Practitioners in Wales, UK? in the forum Group logo of Serious Play ForumSerious Play Pro Forum 11 years, 5 months ago

    Hi James,
    You are not the first person to use Agile and LSP in the same breath. In April at a Project Management conference, I was talking with a guy who ran a one and a half hour session on LSP and Agile. What bothered me was that he had only seen “LSP” once, at another conference and instantly thought he could lecture on the subject. He…[Read more]

  • Profile picture of Eli De Friend

    Eli De Friend replied to the topic Global Companies using LSP? in the forum Group logo of Serious Play ForumSerious Play Pro Forum 11 years, 5 months ago

    Dear Marcos,
    I seem to remember 4 years ago, when we set up the community, there was some suggestion to use salesforce.com as a way to share business leads and leverage each other’s work. There were some fairly valid arguments against this, not least of which is the fact that many companies don’t want the world knowing that they have asked for…[Read more]

  • Profile picture of Eli De Friend

    Eli De Friend posted an update in the group Group logo of Serious Play ForumSerious Play Forum 11 years, 7 months ago

    Wishing you all a very productive couple of days in Billund. Sorry that Joyce and I couldn’t make it this time round – just a bit too busy on a variety of different professional and personal projects for once.

    I just read a reply by Leif Kjaer Karlsen to my comment about protecting the core values, principles, etc. of LSP. What he says is very…[Read more]

  • Profile picture of Eli De Friend

    Eli De Friend posted a new activity comment 11 years, 7 months ago

    I’m curious. Where do you access this knowledge base? I’m supposed to be a moderator of this site and I wasn’t aware that there was a knowledge base of PDFs

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    • Profile picture of Marko Rillo
      Marko Rillo replied 11 years, 7 months ago

      I suppose that this is one of the presentations prepared by Robert some years ago. Available e.g. here: http://www.flandersinshape.be/frontend/files/userfiles/files/LSP_Case_Example.pdf

      • Profile picture of Gabriel
        Gabriel replied 11 years, 7 months ago

        yes it is… that’s the one!

  • Profile picture of Eli De Friend

    Eli De Friend posted a new activity comment 11 years, 7 months ago

    But you don’t remember where you saw this presentation? I’m just curious. Obviously, if it was the CAPRESE web site, that would make sense – I’m more interested if other people / organisations refer to it. It enhances one’s credibility if third parties reference one’s work.

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    • Profile picture of Gabriel
      Gabriel replied 11 years, 7 months ago

      Eli, the presentation is in the knowledge base that we have access to, and it’s entitled LSP_Case_Example.pdf

      • Profile picture of Eli De Friend
        Eli De Friend replied 11 years, 7 months ago

        I’m curious. Where do you access this knowledge base? I’m supposed to be a moderator of this site and I wasn’t aware that there was a knowledge base of PDFs

        • Profile picture of Marko Rillo
          Marko Rillo replied 11 years, 7 months ago

          I suppose that this is one of the presentations prepared by Robert some years ago. Available e.g. here: http://www.flandersinshape.be/frontend/files/userfiles/files/LSP_Case_Example.pdf

          • Profile picture of Gabriel
            Gabriel replied 11 years, 7 months ago

            yes it is… that’s the one!

  • Profile picture of Eli De Friend

    Eli De Friend posted an update in the group Group logo of Serious Play ForumSerious Play Forum 11 years, 7 months ago

    A Potential Breach in LSP Core Values???

    As a follow-on from the conversation with Gabriel, I thought I’d trawl the net for any reference to Swisscom and LSP. Apart from our own CAPRESE web site, and the Xing profile of our main client representative, I also saw a link to a page in German:…[Read more]

    • Profile picture of Leif Kjaer
      Leif Kjaer replied 11 years, 7 months ago

      According to my information from a former colleague, now employed at DSG Berlin, JK (during a WS Sept. 7th.) by using the LSP concept name represented a directly contradiction of all the LSP values, principles and etiquette. Including that the core steps of LSP were not followed and after woods by various participants named as a complete disaster.…[Read more]

  • Profile picture of Eli De Friend

    Eli De Friend posted a new activity comment 11 years, 7 months ago

    BTW where did you see a presentation about Swisscom and LSP? I’m not aware of anything on seriousplaypro

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    • Profile picture of Gabriel
      Gabriel replied 11 years, 7 months ago

      A presentation on LSP had a slide with a list of companies that used the method… Swisscom figured as one of them.

      • Profile picture of Eli De Friend
        Eli De Friend replied 11 years, 7 months ago

        But you don’t remember where you saw this presentation? I’m just curious. Obviously, if it was the CAPRESE web site, that would make sense – I’m more interested if other people / organisations refer to it. It enhances one’s credibility if third parties reference one’s work.

        • Profile picture of Gabriel
          Gabriel replied 11 years, 7 months ago

          Eli, the presentation is in the knowledge base that we have access to, and it’s entitled LSP_Case_Example.pdf

          • Profile picture of Eli De Friend
            Eli De Friend replied 11 years, 7 months ago

            I’m curious. Where do you access this knowledge base? I’m supposed to be a moderator of this site and I wasn’t aware that there was a knowledge base of PDFs

            • Profile picture of Marko Rillo
              Marko Rillo replied 11 years, 7 months ago

              I suppose that this is one of the presentations prepared by Robert some years ago. Available e.g. here: http://www.flandersinshape.be/frontend/files/userfiles/files/LSP_Case_Example.pdf

              • Profile picture of Gabriel
                Gabriel replied 11 years, 7 months ago

                yes it is… that’s the one!

    • Profile picture of Gabriel
      Gabriel replied 11 years, 7 months ago

      Eli can we take this offline? write to me at gabriel@gyconsulting.com

  • Profile picture of Eli De Friend

    Eli De Friend posted a new activity comment 11 years, 7 months ago

    The department in question is Swisscom Residential Brand Experience. However, I believe the leadership team from that time has now moved on.

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    • Profile picture of Gabriel
      Gabriel replied 11 years, 7 months ago

      Great, thx Eli

  • Profile picture of Eli De Friend

    Eli De Friend posted a new activity comment 11 years, 7 months ago

    Hi Gabriel,

    Swisscom used LSP in a strategic programme to move from technology driven product development to human centric customer experience design.

    Orange Communications used LSP for strategy and branding in the very early days of research through The Imagination Lab.

    I also believe that some work was done with British Telecom around 2009,…[Read more]

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    • Profile picture of Gabriel
      Gabriel replied 11 years, 7 months ago

      Eli,

      thank you very much, this is very helpful. It turns out that the Canadian company I am referring to will be speaking to Swisscom on another matter and just might bring up the topic of LSP.

      Thx again
      Gabriel

      • Profile picture of Eli De Friend
        Eli De Friend replied 11 years, 7 months ago

        The department in question is Swisscom Residential Brand Experience. However, I believe the leadership team from that time has now moved on.

        • Profile picture of Gabriel
          Gabriel replied 11 years, 7 months ago

          Great, thx Eli

  • Profile picture of Eli De Friend

    Eli De Friend posted a new activity comment 11 years, 10 months ago

    Hi Simon, I am curious about your challenge. Here are some of my questions: Is this a conference or a workshop? If it’s a conference, how will you be using LSP? Will you be demonstrating the methodology or do you have specific business objectives to address? Will all 150 conference participants be taking part in the LSP activity? How many…[Read more]

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  • Profile picture of Eli De Friend

    Eli De Friend replied to the forum topic Change Management Approach in the group Group logo of Serious Play ForumSerious Play Fans 12 years, 6 months ago

    Hi Alan,
    Your gut feeling is no doubt the right one in this case.
    I another case, some fifteen years ago, where I was the simple employee and an experienced workshop facilitator was engaged to help the DEC

  • Profile picture of Eli De Friend

    Eli De Friend replied to the forum topic Change Management Approach in the group Group logo of Serious Play ForumSerious Play Fans 12 years, 7 months ago

    Hi Alan,
    I completely agree with Marko’s comments. I often tell the story of how I became so impressed with LSP. Our boss was exactly like your client: he wanted to make some changes and he thought he could use

  • Profile picture of Eli De Friend

    Eli De Friend posted a new activity comment 12 years, 8 months ago

    Hi Andreas, We do have quite a lot of inventory, which we tend to reuse, because most of our work is currently in the public/academic/non-profit sector. We have enough material for around 100 participants, but we don’t have 4 brand new boxes. Depending on the nature of your workshope and client, it may or may not be viable to rent the material…[Read more]

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    • Profile picture of Andreas Peter
      Andreas Peter replied 12 years, 8 months ago

      Hi Eli, Thank you very much for your message. The boxes do not need to be brand new or even in particularly good shape. We conduct the workshop with 20 students as part of one of Master classes. We already did engage an external facilitator to conduct this first 1-day workshop, but he currently does not possess enough material for 20 participants,…[Read more]

  • Profile picture of Eli De Friend

    Eli De Friend replied to the forum topic DIY Lego Landscape Kit in the group Group logo of Serious Play ForumSerious Play Fans 13 years ago

    Dear All,
    Even when the official Connections Kit is available, it’s always nice to supplement the material with other stuff. LEGO Education has some interesting material, e.g. 9686 Simple & Powered Machines Set

  • Profile picture of Eli De Friend

    Eli De Friend replied to the forum topic Networking Event Using LSP in the group Group logo of Serious Play ForumSerious Play Fans 13 years ago

    Hi Alan, I did understand that your event was not a demonstration; what I was trying to convey, in a constructive manner, is that if you leave out shared builds, landscaping, connections, scenarios and simple

  • Profile picture of Eli De Friend

    Eli De Friend commented on the post, Case Study – Combination of LSP and Business Model Canvas 13 years ago

    Here’s what Yves had to say about last year’s session: http://people.hec.unil.ch/ypigneur/2012/04/01/lego-serious-play/

  • Profile picture of Eli De Friend

    Eli De Friend commented on the post, Case Study – Combination of LSP and Business Model Canvas 13 years ago

    Hi Massimo,
    Apart from the Scurri case that Per mentioned, you may have noticed that Wiro Kuipers will be presenting a session on the same subject on Monday afternoon. For the last couple of years, I have run a

  • Profile picture of Eli De Friend

    Eli De Friend replied to the forum topic Networking Event Using LSP in the group Group logo of Serious Play ForumSerious Play Fans 13 years ago

    Dear Alan,
    If you want to demonstrate the power of LSP and you are calling this a networking event, then perhaps you could ask participants to work in groups of 4 or 5 and build a shared vision of what the

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