Marko Rillo

[Marko Rillo]

The latest active invite link for Slack channel is here: https://join.slack.com/t/seriousplaypro/shared_invite/zt-6i2wwhoz-XzaHMSFnZIkK7mxfT5sgSw

[Marko Rillo]

Hello Madalina. What do you mean by “masterclass”? I understand based on your profile that you have already attended a LSP facilitator training session in March 2018. Would you like to refresh your knowledge, learn some particular aspects of the LSP or work with somebody more experienced? Anyway – I would be also happy to invite you to one of my next LSP training sessions if you think that this could be useful.

[Marko Rillo]

Indeed. I have the same questions. But we need to make sure that we understand the exact meaning of the word “assessment” here. So Parag, can you please elaborate:
– Will this be an individual task or a group task? Will people use LSP together or alone?
– Who will assess? The participants? Will they assess themselves or each other?
– How would you agree upon the baseline for the assessment? What will the assessment “I think that I/you/they are 1…10 on the scale of Customer Centric” be based on? Compared to what (industry, their company, peers, predetermined “ideal”, …)?
– What would be the added value of LSP in this process? Will the participants build the metaphors that will help to convey some qualitative information on, e.g. building behaviors that are associated with being customer centric?

[Marko Rillo]

Hi Parag,

What I have done occasionally during a workshop is using 10×1-pin LEGO plates for measurements (see the image) to assess the agreement/disagreement with the shared model buildings or their components. Would this work. Or can you please elaborate – you might have something else in mind?

[Marko Rillo]

I have recreated the link that you can use to self-register to SeriousPlayPro Slack Channel: https://join.slack.com/t/seriousplaypro/shared_invite/enQtNTA5NTQzMjYyNjExLWY2ZDRkN2ZiNGVlZDFlODY5YjU1ZWVmYzk4MzdmMjE4MzIzMDc1YjZhZGUxYzc1MWYyZDg3NTFjNjNkZDYyOGQ

[Marko Rillo]

Hi Karine, what types of interviews do yo have in mind. There are many examples of interviews using LEGO Serious Play methodology in our case study collection:
– Omar Bermudez used it for job interviews: http://seriousplaypro.com/2013/08/26/lego-serious-play-at-a-job-interview/
– also Marc Vandyck did the same: http://seriousplaypro.com/2017/02/23/job-interviews-with-legopart-1-the-method/
– Patrizia Bertini used it as a journalistic / research mode of inquiry: http://seriousplaypro.com/2013/06/21/legoview-interviewing-technique/

[Marko Rillo]

Thanks Pere. Good stuff – I added it also to the front page.

[Marko Rillo]

Scott – I havent asked the participants to do stop-motion videos, but I have done these myself using camera’s stop motion function. Gopro is the easiest option. See one here: https://www.youtube.com/watch?v=KF6Nm5hixKY

[Marko Rillo]

I am also offering certified training courses, but admit that the word “certification” on this market is misleading. Criteria for certification is just survival for 2-4 days at the training. The reason I offer certificates is that many people coming from corporate setting suggest that they need this as the evidence of attendance.

There is no impartial certification nor accreditation body for LSP. A much better measurement is the equivalent of IAF’s certification – like Rick wrote about. Also ICF has a three-tier system for Associate, Professional and Master Certified coaches. In both cases you first need to present the actual references of your clients as an evidence of your value.

So all in all – yes, LEGO SERIOUS PLAY methodology is open source and facilitating with LSP toolset does not require certification. Everybody can do it without being trained. I know many people who haven’t been formally attended training and facilitate really well. The true “certificate” is having paying clients to whom you are providing value.

When it comes to training – I would suggest that it is like riding a bike or climbing rocks. Learning it with somebody who does it well is a safer and faster alternative than doing it alone. You will know how to avoid hitting your head. :)

[Marko Rillo]

Rick. What a sad loss and what a kind and thoughtful way of remembering Onno. He was such a lovely chap. Very engaged and active LSP practitioner. Thank you for sharing this.

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