All posts in "Serious Play Case Studies"

Help Managers to Go to Change phase!

By Mohamad Mahdi / April 4, 2016

Company's situation and key actions in planning – LEGO Serious Play Workshop from Mohamad Mahdi This workshop design is a very useful and constructive one with good tangible results for the companies, I have facilitate this workshop in different kind of companies and it was really worked, it opened a new opportunity between managers and staff […]


Emotional intelligence: LSP for conflict resolution

By Massimo Mercuri / March 5, 2016

The air feels quite stiff when I enter the room. Fifteen people are sitting around a U shaped table arrangement: the old supplier, the customer, and the new supplier. The customer team is the only party managing to smile. The old supplier team, visibly from Anglo-Saxon genetic origin, is losing a very juicy contract. They show a […]


UX/CX and Service Design with LEGO® SERIOUS PLAY®

By Tatiana Gavrilova / March 4, 2016

Interdisciplinary and experiential, Lego Serious Play as a collaborative Service Design tool explores User/Customer Experience insights, leading to new service concepts, prototypes and blueprints. User/Customer Experience (UX/CX) interactions are a valuable source for IT & business analysis. Higher customer satisfaction and loyalty to well-designed services cannot happen without exploring the User and Business-integrated connections between […]


Thinking about management, using your hands

By dario villa / February 16, 2016

Trivioquadrivio designed and held a series of facilitation workshops aimed at managers of a large mass retail multinational corporation. LEGO® SERIOUS PLAY® methodology has been used to kickstart discussions and to valorize the point of view of each participant. People tutoring and managerial skills have been the central topics of the two-day workshop. Each LSP […]


I’m serious, it’s play time

By Marko Rillo / February 9, 2016

Peter Poeck (Solution Manager, Cegeka) wrote on ADM website the following post. Houses, cars, trains, castles, dragons,… I’ve built them all! I’ve built my own dreamworld during my childhood and I loved it! This week I played with LEGO® again. Am I in a midlife crisis or is there something wrong in my head? Not […]


Tackling Communication Issues in a Complex Environment

By Fabrizio Faraco / February 6, 2016

Who’s BMC BMC is a global leader in software solutions that help IT transform traditional businesses into digital enterprises for the ultimate competitive advantage. BMC Digital Enterprise Management set of IT solutions is designed to make digital business fast, seamless, and optimized. From mainframe to mobile to cloud and beyond, we pair high-speed digital innovation […]


Impressions on Lego Serious Play

By Marko Rillo / January 28, 2016

This post was originally published on Excella Consulting blog page. Written by Trent Hone. Reposted with the kind permission of Janelle Ducott Here at Excella, our Agile Coaching Circle meets monthly to give us an opportunity to share techniques and sharpen our skills. In our last meeting, we did a Lego exercise to explore opportunities […]


Co-creating the future with Lego bricks

By Christian Tijsmans / January 26, 2016

Originally from LinkedIn Pulse. The executive teams of two closely related companies of a leading global retail and wholesale group went on a three-day value creation boot camp.  The goal of this exercise was to prepare them “to be at their best” in the new operating model aimed at attracting more customers. The boot camp […]



By dario villa / January 26, 2016

Trivioquadrivio recently held a Lego® Serious Play® session for the Italian branch of a leading international publisher in science and medicine. The workshop was targeted at 30 people belonging to two different business units. Goal was to get to an increased interaction between the business units, with special regard to topics such as mutual knowledge and understanding, […]


Prototyping Mental Models with Lego Serious Play for Agile

By Marko Rillo / January 5, 2016

Ben Linders wrote this interesting post on InfoQ website about the combination of LEGO SERIOUS PLAY and Agile. People can tell stories and express themselves when trying to solve complex problems using Lego. Jens Hoffmann facilitated the session “Prototyping an Agile Culture with LEGO® SERIOUS PLAY®” at the GOTO Berlin 2015 conference. The attendants divided […]

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