Massimo Mercuri

Hi Manuel.

Indeed, I have used pencil cup/letter dog exercise as a simple ice-breaker, but it is the most powerful in an instance where you have a relatively bureaucratic company looking for more flexibility. In those situations where the company past has fostered the truisms that the procedures, budgets and instructions are paramount. What I…[Read more]

Hi Marko,
Thanks for raising this topic. I think your own personal story is a very eloquent one and perhaps significantly more powerful one than my own, which is similar.

I learnt about LSP in 2002 from Joyce Miller, who, as a freelance researcher and communications consultant working for the Imagination Lab in Lausanne, had just attended the…[Read more]

personally, I have started practicing with the methodology, although I have not been “certified” because of financial and logistical limitations. same with you Marko, most of my knowledge of the LSP method was acquired thru research, reading, and practice. I use it as another element in my toolbox, but I am definitely not teaching the method per…[Read more]

Hello Hugues,

When you’re working with a deaf person in the group, they’d likely bring their interpreter. The main adaptation would be to give the interpreter some space / time to finish their sentences or move closer to the speaker. So make sure people don’t start talking at the same time, or at the speed of light. Everything that’s being said…[Read more]

Omar – what time zone you have in mind in your Doodle poll? :)

Dear Manuel,
As you were trained by Robert, I am sure that you are currently respecting the principles, process and ethics of the method as much as anyone.

When in doubt, stick to what you know.

Regarding improvisation, I fear that it would be quite risky to improvise a building task. I already find it difficult to explain a task, when it is in…[Read more]