The following message arrived from Tracy Suff from LEGO:

Dear community members

Thank you for welcoming me onto this platform. I’m here to invite you to join me in estimating the quantity of Serious Play products you think you will need in 2011, 2012 and 2013.

As you know, the fiddle bags (window exploration bag art.2000409) ran out unexpectedly earlier this year and we are producing more of these now, so fresh stock will be available from 25th April. This happened because there has been a significant increase in order activity for LEGO Serious Play products since the start of the year and the stock we had forecasted would last us a great deal longer, than it did. In order to try to prevent this from happening again, and to forecast how demand is likely to develop in the coming years we have put a simple survey together which I hope as many of you will take in the coming days as possible.

This survey asks you to estimate the number of products you think you will need this year, in 2012, and in 2013.  (I know 2013 is nigh on impossible to do, but I include the question anyway so give me your best guess). I know some of you have also asked about shipping to countries not represented by Shop@Home so also I wanted to canvas your sense of how this might be developing in the future.

You can find the survey here –

I will need your responses by Thursday the 24th of March the very latest as I need to plug in the results into a forecast for production to be delivered on Friday the 25th. Short notice I know, but I hope you are able to help and please alert as many of your colleagues to this as possible. Based on the forecasting findings we will take a decision on approaches to production and relevant fulfilment options that would make the most sense to ensure continued support of the open source model.

Thanks in advance,

Tracy Suff on behalf of Cecilia Weckstrom,

The LEGO Group

  1. Cecilia Weckstrom 13 years ago

    Dear all –

    Thanks to everyone who completed the survey – the initial results have been very useful and I’ve decided to keep the survey open for a bit longer (1st of April) just in case those of you who didn’t have a chance to give your input, can participate.

  2. Patricia Kistenmacher 13 years ago

    Hi Marko,

    how are you doing?

    I don’t know if you remember that I was trained by Per last June in Brussels.

    Since I live in Argentina and LEGO does not send the products this far, I’m looking for new ways of getting the. I’ve tried with the Danish Embassy and the Danish Chamber of Commerce with no results. There is no LEGO representative here.

    Could you help me find a solution, please? It would be easier if I could fly more often to Europe, but that is not the case just now.

    Let me know which alternative you may find.

    Thanks a lot,

  3. Massimo Mercuri 12 years ago

    I just filled up the survey … is this info fed back to LEGO for supply chain planning?

    &^(#@! I just realized you probably do not need the survey data anymore … I am very worried that lack of supply can damage the image of the program

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