Serious Play Pro

Gabriel posted a new activity comment 11 years ago

Eli,

thank you very much, this is very helpful. It turns out that the Canadian company I am referring to will be speaking to Swisscom on another matter and just might bring up the topic of LSP.

Thx again
Gabriel

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- Eli De Friend replied 11 years ago
  
  The department in question is Swisscom Residential Brand Experience. However, I believe the leadership team from that time has now moved on.
  - Gabriel replied 11 years ago
    
    Great, thx Eli
Gabriel posted an update in the group Serious Play Forum 11 years ago

Hello all, I am working my way to secure a large Telecom service provider. I saw in various presentations that Swisscom actually used LSP. Can anyone tell me for what application exactly and if at all possible which division of Swisscom?
Thank you
- Eli De Friend replied 11 years ago
  
  Hi Gabriel,
  
  Swisscom used LSP in a strategic programme to move from technology driven product development to human centric customer experience design.
  
  Orange Communications used LSP for strategy and branding in the very early days of research through The Imagination Lab.
  
  I also believe that some work was done with British Telecom around 2009,…[Read more]
  - Gabriel replied 11 years ago
    
    Eli,
    
    thank you very much, this is very helpful. It turns out that the Canadian company I am referring to will be speaking to Swisscom on another matter and just might bring up the topic of LSP.
    
    Thx again
    Gabriel
    - Eli De Friend replied 11 years ago
      
      The department in question is Swisscom Residential Brand Experience. However, I believe the leadership team from that time has now moved on.
      
      Gabriel replied 11 years ago
      
      Great, thx Eli
- Eli De Friend replied 11 years ago
  
  BTW where did you see a presentation about Swisscom and LSP? I’m not aware of anything on seriousplaypro
  - Gabriel replied 11 years ago
    
    A presentation on LSP had a slide with a list of companies that used the method… Swisscom figured as one of them.
    - Eli De Friend replied 11 years ago
      
      But you don’t remember where you saw this presentation? I’m just curious. Obviously, if it was the CAPRESE web site, that would make sense – I’m more interested if other people / organisations refer to it. It enhances one’s credibility if third parties reference one’s work.
      
      Gabriel replied 11 years ago
      
      Eli, the presentation is in the knowledge base that we have access to, and it’s entitled LSP_Case_Example.pdf
      
      Eli De Friend replied 11 years ago
      
      I’m curious. Where do you access this knowledge base? I’m supposed to be a moderator of this site and I wasn’t aware that there was a knowledge base of PDFs
      
      Marko Rillo replied 11 years ago
      
      I suppose that this is one of the presentations prepared by Robert some years ago. Available e.g. here: http://www.flandersinshape.be/frontend/files/userfiles/files/LSP_Case_Example.pdf
      
      Gabriel replied 11 years ago
      
      yes it is… that’s the one!
  - Gabriel replied 11 years ago
    
    Eli can we take this offline? write to me at gabriel@gyconsulting.com
Gabriel replied to the topic The value of the certification in the forum Serious Play Pro Forum 11 years ago

Hello Patrizia,

I am quite new at LSP… but since I obtained my LSP Facilitator certification and started to promote it to potential clients, I observed that those who had an interest began to search the Internet for information on it. And this is where I believe we can probably do a better job: selling the merits of a certified LSP facilitator…[Read more]
Gabriel posted a new activity comment 11 years ago

Since there’s 11 hour difference, would you be available July 16 at 5pm your time?

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- Sebastian replied 11 years ago
  
  what time is it at your end if 5 PM with me?
  You can email me at sebastian@sjbradford.com
Gabriel posted a new activity comment 11 years ago

Hi Sebastian,

thank you very much. This is very helpful. I’d like to know more about it. Would you be open to a skype call to share with me your experience?

Cheers

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- Sebastian replied 11 years ago
  
  Sure. We just need to set up a time taking into account the time difference. Im in jakarta
  - Gabriel replied 11 years ago
    
    Since there’s 11 hour difference, would you be available July 16 at 5pm your time?
    - Sebastian replied 11 years ago
      
      what time is it at your end if 5 PM with me?
      You can email me at sebastian@sjbradford.com
Gabriel posted an update in the group Serious Play Forum 11 years ago

Hello everyone, I am about to give my first ever LSP workshop next week and had a question: anyone know if LSP was used in the financial sector (banking or other)? My client is a state-owned development bank and I am sure they would be thrilled to know if that were the case!

Thanks
- Sebastian replied 11 years ago
  
  Ive done bank of tokyo mitsubishi japan’s largest bank for last 1.5 years. 1 to 2 two day sessions per month.
  Also 10 sessions for bank mandiri indonesia’s largest bank which is also state owned.
  Also AXA insurance one if worlds largest for 2 sessions last 2 months.
  - Gabriel replied 11 years ago
    
    Hi Sebastian,
    
    thank you very much. This is very helpful. I’d like to know more about it. Would you be open to a skype call to share with me your experience?
    
    Cheers
    - Sebastian replied 11 years ago
      
      Sure. We just need to set up a time taking into account the time difference. Im in jakarta
      
      Gabriel replied 11 years ago
      
      Since there’s 11 hour difference, would you be available July 16 at 5pm your time?
      
      Sebastian replied 11 years ago
      
      what time is it at your end if 5 PM with me?
      You can email me at sebastian@sjbradford.com
- Per Kristiansen replied 11 years ago
  
  hi, I have used it with two major UK banks, one large bank in Southern Europe. I have not personally used it with banks in Scandinavia (where I live), but believe it has happened