George Chiesa

Dear Wiro,
We do a regular business modelling session at the Ecole Polytechnique Federal de Lausanne (EPFL). The best reference for this is probably the one written by Yves Pigneur (http://www2.hec.unil.ch/wpmu/ypigneur/2012/04/01/lego-serious-play/)

We also do a Corporate Identity session for students at Università della Svizzera Italiana (USI)…[Read more]

Hi Greet,
I concur with everything said previously, use smaller groups at separate tables, but all in the same room. Have table groups present their shared models to each other. Use World Café method or at least the mixing and hosting elements to develop a more generalised perception and understanding throughout the group.

The one thing I would…[Read more]

Hi Dieter,

Here’s a link to our case study: http://www.caprese.org/EN/experience/Exp_Case_Swisscom_EN.html
Over an 8 month period, 300 period people went through the programme with CAPRESE involved. On a couple of occasions, including the pilot, we brought Per Kristiansen. Per also ran a full 4-day training with the client’s internal…[Read more]

Guys – in my business LSP is just a means to achieving an objective. The objective is for people to talk honestly and creatively and feel engaged in that discussion.

The objective is NOT to be become LEGO Master Builders! I get frustrated when participants place a few bricks and a couple of animals on the table, but if they then use that as the…[Read more]

Hi Gabriel,
I would suggest running a full two-day workshop with two facilitators. Why waste your customer’s time with a facilitator’s assistant?

Use a colleague from this fantastically rich network of professionals. Part of your added value is that you are a member of the Serious Play Pro Community. Your client should value this and pay for…[Read more]

Hi Mattia,
I’m sure you could use the methodology for exploring the qualities or attributes required for a new umbrella or discussing the principles that an umbrella should respect: is tensile strength more important than impermeability or ultraviolet protection?
What sort of people use umbrellas?
How do they use them?
When do they use them?
Do…[Read more]

Hi Marko,
I think you’ll find a few cases of research in the social sciences (e.g. the work done by David Gauntlett, Lorenzo Cantoni, etc.)

I can’t really see how it would work in the natural sciences, because it requires people.
All the best,
Eli

@Balint: I was just giving the “official” answer. :-) If that has changed since the introduction of Open Source, it’s news to me. The LEGO Group certainly has written to me informing that I can now re-use bricks with my clients. Doesn’t mean I don’t, but…

It’s a bit like asking “what are your techniques for avoiding speed traps, when you’re driving?”

Hi Jan,

I would imagine there are as many answers to your question as there are to the question “How long is a piece of string”. However, there can only be one official answer and that is that each customer should purchase new material for each workshop. If you do multiple workshops with the same customer, the customer can spend the time sorting…[Read more]

Dear Sebastian,

I hope you are doing well. Congratulations on getting this mandate. Some readers might not be aware that your “local TV network” may be broadcasting to up to 25 million people!

My first advice is not on method, but staffing. For 30 people, if you have not already considered it, I would strongly recommend working with a trained…[Read more]

Dear Sebastian,

I hope you are doing well. Congratulations on getting this mandate. Some readers might not be aware that your “local TV network” may be broadcasting to up to 25 million people!

My first advice is not on method, but staffing. For 30 people, if you have not already considered it, I would strongly recommend working with a trained…[Read more]

Dear Sebastian,

I hope you are doing well. Congratulations on getting this mandate. Some readers might not be aware that your “local TV network” may be broadcasting to up to 25 million people!

My first advice is not on method, but staffing. For 30 people, if you have not already considered it, I would strongly recommend working with a trained…[Read more]

Dear Sebastian,

I hope you are doing well. Congratulations on getting this mandate. Some readers might not be aware that your “local TV network” may be broadcasting to up to 25 million people!

My first advice is not on method, but staffing. For 30 people, if you have not already considered it, I would strongly recommend working with a trained…[Read more]

Hi guys,
I was curious about your mention of using LSP to create empathy in Design Thinking. While we may all agree that LSP might have the power to facilitate empathy, though I’m not sure that is its primary goal. If you look at IDEO’s main web site, they don’t mention empathy – it’s only when you go to their ideo.org site that you find them…[Read more]

To my knowledge, the role of moderator has never been discussed in the seriousplaypro community. I must admit I don’t necessarily read every post, though I try to. The concept of communities within communities was discussed, but not how they would function. In fact, until you mentioned it, I was unaware of a French or Spanish speaking community.…[Read more]

Good point Patrizia.
Maybe every special community that is set up should have a mediator / spokesperson / ambassador in the general community, like the role you are suggesting you would play for the Italians.

Hi Marko and Macrina,
In the original vision of the community, we imagined that there would be communities within communities and as we have just seen the birth of the Italian-speaking community, this notion is alive and well.

However, when Patrizia suggested creating her Italian-speaking community, my first reaction was negative. While, I…[Read more]

I probably have some thoughts on this, but I am going into a webinar right now.

In the meantime, please change the abbreviation in the subject line from BCM to BMC!

I’ll post my thoughts when I get out of our webinar

Fair enough. After posting my message, I did think that I have something of a bee in my bonnet (try modelling that in bricks) on the general subject of quality, credibility and competence, as you may well have detected.

I didn’t intend to question any one person or group of people in particular. It’s rather the concern that word-of-mouth has its…[Read more]