Hello, Marko,
Thank you very much for your reply. By masterclass I mean a one-day workshop where different uses of the methodology are explored. As I mentioned in my first post, I work for an outsourcing company, in the Training dept. and most of the times the operational teams and managers ask us to deliver innovative trainings on quite “vintage” topics – like customer skills, or assertiveness. And because they know we have internalised the LSP methodology, they ask for the trainings to be delivered using LSP…sometimes it is quite difficult to create the design, because the method is not meant for these kind of topics, or so I feel it at the moment…I am still exploring, if you want :). So, to answer your questions – I think yes to all :) I used more AT1 and AT2 since my certification, so a refresh of knowledge regarding the other application techniques would be great, but also some particular knowledge as well would also be great. Thank you again,
Madalina