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Improve Email response rate

Tagged: problem resolution

This topic has 1 reply, 2 voices, and was last updated 8 years, 3 months ago by Massimo Mercuri.

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September 19, 2016 at 7:54 pm #7527

Luca
Participant

Hi All,

I am currently working on an issue we have today: some people don’t reply to emails at all!
You send a request through email to some colleague and you don’t receive any answer back.
I think LSP could help solving this issue and I am wondering if someone has already applied LSP to such a scenario.

Thanks a lot,

Luca

September 20, 2016 at 11:02 am #7585

Massimo Mercuri
Member

I was thinking about not responding :P
Jokes aside, I believe with the LSP Team script you have a great way to bring to the table what you already look for and be ready for surprises … I have used it for problem resolution. Is very important that the facilitator is not involved personally in any of the issues, If you facilitate then resist the temptation to give your own opinion!
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